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How to process a Loan and change loan status?

Last updated at March 16, 2018

On Loans pipeline, Admin will see column “Status”. The first status of loan is Loan Opened. Admin will click on this status to go to workflow and change status of loan. Each lender will have a specific workflow. Admin will clear each status in workflow of loan. A status will include one or many sub tasks.

Sub task includes 2 types: optional subtask and required subtask

Required subtask will force Admin to fill out the necessary information for a loan.

Admin must clear required subtasks before clearing status. The system will not display checkbox of status if required subtask has not cleared yet.

On the right side of Workflow, we have Events section. They are:
  • Lock Rate
  • Order Appraisal report
  • Appraisal report waived
  • Dead
All of them are called independent tasks. After Admin clears all statuses, that means loan is finished. Status of it is Loan Closed

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